Terms and Conditions for EricGillette.com, ClientWorkFlow.com, and other website properties:

This Terms and Conditions Policy governs the use of the web page at and its associated services, web pages, domains and sub-domains, which are owned and operated by Eric Gillette ("Owner"). Wherever this Notice refers to "users" it means "you", while "we" or "our" refer to Eric Gillette and "Web Site" refers to the EricGillette.com or ClientWorkFlow.com websites respectively.

This sets forth our policy with regard to the use of "spam" marketing techniques in connection with Internet Marketing.

In the event that we deem you to be in violation of these policies, we shall immediately revoke your rights and close any active account.

You should also view our Privacy Policy.

We have a strict policy against spamming.  We forbid the sending of unsolicited mass Emails or unsolicited Emails of any kind in connection with the marketing of our programs, products and services.

We reserve the right to terminate your account and participation in our programs "for cause" if we deem you to be in violation of our anti-spamming policies.  We also reserve the right to suspend your account and participation pending review upon receipt of any complaint or other evidence that you may be engaging in any spamming activity.

We consider spamming to be any activity whereby you directly or indirectly transmit email messages to any email address that has not solicited such email and does not consent to such transmission. We also consider spamming to constitute posting advertisements in newsgroups in violation of the terms of participation in such newsgroup, that are off topic, or in newsgroups that do not specifically permit advertisements. We also consider it spamming when advertisements are placed on message boards or in chat rooms when they are not permitted by the terms of participation in such message boards and chat rooms.

Billing Authorization: By entering your credit card information into our billing system on ClientWorkFlow.com or initiating a PayPal payment or subscription on any of our websites, you authorize EricGillette.com to charge your credit card or PayPal account (or accept subscription payments) for any invoices on your account as they become due for services.

You also agree to submit any service cancellation request through the ClientWorkFlow.com billing system where you initially signed up for services, so that your request is logged and can be cancelled and processed by the system in an automated fashion.

PayPal Subscription Payments: If you create a PayPal Subscription, you must terminate the subscription on PayPal's website or by using the subscription cancellation button in your account on the ClientWorkFlow.com website. We will not refund any subscription payments that have not been canceled by you - we will only issue a credit in our system for subscription payments you've made.

You also agree and acknowledge that any services that have already been invoiced to you for any period, and/or are prepaid, will not be refunded upon cancellation.

You also agree to not chargeback any charges to us for any reason and agree to remedy any issues you have with us directly by opening a ticket on the clientworkflow.com website or by sending an email to cs@clientworkflow.com to open a ticket by e-mail.

You agree for any chargeback disputes you open, that you will be charged a $250.00 recovery fee for each dispute you open with your bank or PayPal.

Refund Policy: In the rare event a refund becomes necessary, please be aware that we do not issue refunds for partial or full use of our services. For example, if you pay for a month of service and use it only for a week, you will not be entitled to a refund. We do reserve the right to offer and/or issue you a credit to your account with us (we do not issue refunds back to your billing method of payment, i.e. your credit card, bank account or PayPal account).

We do not offer refunds on pre-payments (payment for products and/or services in advance held in an account in our billing system) - for example, if you pre-pay for 2 months of service, and only use a single month of service, you will not receive a refund for any balance held in your account with us (i.e. the 2nd month of service). Any pre-payments (i.e. payments made in advance by you, via Credit Card, PayPal, or Wire-Transfer) are held in an account in our system, and can only be used for the exclusive use of our products/services, and NO REFUND WILL BE ISSUED FOR PRE-PAYMENTS. You pre-pay at your own discretion, and in accordance with this policy.

Additionally, we do not offer refunds for billable work hours, as a result of you hiring us to do work for you, or submitting a ticket for us to do work for you (collectively referred to as "work for hire"). To be clear, and prevent any misunderstandings, you are paying for our time, not a result. While we normally achieve the result the client seeks in 99% of scenarios, this has to be specifically stated for the 1% of the time, where the result cannot be accomplished due to circumstances outside of our control or by unrealistic expectations.

If you are "spammed" by anyone regarding our products, services, web site, or any other matters, please report this activity to Eric Gillette by visiting the form below to report such activity:

This document was last updated on 7/6/2016.

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